State Farm® Insurance Agent Joanie Hackett

"I cannot say enough great things about Ernestine Mitchell as my State Farm agent. From the very beginning, she has gone above and beyond to provide exceptional support and guidance, especially when it comes to my renters insurance. She takes the time to explain everything clearly and offers thoughtful, effective advice that truly meets my needs. What sets Ernestine apart is not just her professionalism, but her genuine care and compassion. She consistently checks in on my well-being and understands the unique challenges I face as a teacher. She is always looking for ways to help me save money while still ensuring I have the best possible coverage, which means a lot. Ernestine is knowledgeable, reliable, and incredibly kind-hearted. It is clear that she truly cares about her clients, and that level of dedication is rare. I highly recommend her to anyone looking for an insurance agent who is not only excellent at what she does, but also deeply invested in the people she serves."

"My family had an excellent experience with this State Farm office led by Agent Joan Hackett. From start to finish, the level of service was outstanding. Ernestine Mitchell, the Account Representative, was especially helpful—she was professional, patient, and took the time to walk me through everything in a way that was easy to understand. She made the entire process smooth and stress-free for a 68 years old. The office is welcoming, knowledgeable, and truly committed to taking care of their clients. I’m extremely satisfied with my experience and highly recommend Joan Hackett, Ernestine Mitchell, and their team to anyone looking for top-quality insurance service."

"I’ve been with this State Farm office for several years, and I can honestly say the experience has been consistently excellent. The team is professional, knowledgeable, and always willing to go the extra mile to make sure I understand my coverage and feel confident in my decisions. A special THANK YOU to Ernestine Mitchell, who has been a key part of my experience. She consistently provides outstanding support and truly represents the level of service this office stands for. Anytime I’ve had a question or needed assistance, the Mrs. Mitchell responds quickly and with genuine care. It’s rare to find an office that combines efficiency with such a personal touch, but this team does it effortlessly. I truly feel valued as a customer, not just another policy number. I highly recommend this office to anyone looking for reliable service, clear communication, and a team that truly has your best interest at heart. This office is the BEST!!! Miss Brooke"

"The service is always great!"

"My experience with State Farm was great! Ernestine was very polite, and knowledgeable about the policies and procedures regarding adding my new vehicle to my plan. She answered all of my questions, concerns, and provided me with my new quote, and ID cards. Lastly, she emailed me my new documents that I needed, without any delay. Great Job Ernestine, and State Farm!"

"Joan Hackett State Farm insurance is the literally Amazing!! Mrs Ernestine does an Excellent Amazing job!! Helps me with all my insurance needs. Highly recommended for insurances."

"I have nothing but great things to say about Joan Hackett, she’s always on point and strives to give me and my husband the best service, there’s literally no other person I rather talk to when calling the office. Thank you ms Hackett for helping me and answering all my ridiculous questions."

"Outstanding service as always"

"Joanie is the best!!!"

"Great customer service over the many years I've been with Hackett insurance agency'"

"I have been with this company for many years and have always been satisfied with the service and products I receive. Everyone has always been very helpful and ready to answer any questions I have."

"Such a wonderfully easy process to change my auto insurance company. Ernestine prepared several options for me to review. She is knowledgeable and very personable and guided me effortlessly through the process. The entire office is very friendly! Thank you for a no-headache process!"

"I have been with Joanie Hackett's State Farm office for over 30 years, and have always been pleased with their service. Roxi consistently goes above and beyond to make sure my questions and concerns are always answered. Thank you all for everything you do!"

"Great Rates and service !!!!"

"Been using them for about 15 years now with 0 complaints across the whole family. Roxi has always taken the time to make sure we are taken care of and makes the whole process quick and easy no matter what it is. Could not recommend them enough"

"Joan Hackett - State Farm is a great place to purchase your insurance products. Her staff is professional and knowledgeable."

"Joan Hackett State Farm Insurance Agency provides great service every time the need arises. I could give my business to any of the many insurance companies out there, but I appreciate the affordable rates and the many insurance products available. Additionally, I can always count on the friendly, courteous and professional staff in their office, i.e., Ernestine Mitchell, to always provide the best service possible."

"Very helpful. Available when I was in need. Kind and very accommodating to my situation and empathetic."

"I can't say enough about Roxie Vargas! She is awesome!! Always there to help me with my accounts and always friendly! She ROCKS!!"

"They have been my agent for many years, and they are so friendly it is like family"

"20 plus year customer great group to do business with"

"Joanie and her team are the best.Always available by email and phone. One stop shopping for all of my P&C insurance needs."

"Joan is fantastic. We've worked with Joan and her team for over 20 yrs and her dedication and customer service is unmatched."

"Joanie has been my insurance agent for over 40 years and she and her team have always been incredibly helpful in assisting me with any insurance related issue that I’ve experienced."

"I love stay phones specially Joanie Hackett they are the best even the even the co-workers the staff is really awesome they just look they just like family we need more people like that to take care of their family and take care of their customers in a clients I love this this State Farm thank you and have a blessed day everybody be safe out there"